PowerOn and Gas Affordability Program
Xcel Energy Customers
About the Program
Receive Bill Discounts
These programs offer low-income households in Minnesota the opportunity to receive a discount on a portion of their monthly electric and gas bills. Discounts are based on household income and how much energy you use. Based on your household income, you will be required to pay a set amount each month for your electricity. Each time you make your payment by your due date, Xcel Energy will apply your POWER On/GAP discount to your bill.
Get Help with Past Due Bills
If you have a past due bill with Xcel Energy, POWER On and GAP will also help with a monthly credit toward your past due bill.
Make Sure to Pay Your Bills On Time
You must pay your monthly Xcel Energy bill on time. If you fall behind on your payments, you will be removed from the program and ineligible to reapply until the next calendar year. You may be subject to service disconnection.
Eligibility Requirements
Income limits
| Household Size | Annual Income |
|---|---|
|
1
|
$37,439
|
|
2
|
$48,959
|
|
3
|
$60,479
|
|
4
|
$71,999
|
|
5
|
$83,518
|
|
6
|
$95,038
|
|
7
|
$97,198
|
|
8
|
$99,358
|
In order to qualify you must:
Already be Enrolled in LIHEAP
To be eligible for this program, you must first be enrolled in the state of Minnesota’s Low Income Home Energy Assistance program (LIHEAP). Not yet enrolled? Enroll in LIHEAP now.
Meet the income guidelines
This program is intended for low-income Minnesotans.
Be an Xcel Energy customer
You must have an active account with Xcel Energy for electric or gas service.
FAQs
If you made your full budget payment by your due date, and you do not see your discount on your Xcel bill, call Xcel Energy at 1-866-975-7327. It may take a billing cycle for your discount to show on your bill. The discounts can be found in the NON-RECURRING CHARGES/CREDITS DETAILS section of your Xcel Energy bill.
If your next bill from Xcel Energy does not show your budget payment, contact Xcel Energy at 1-866-975-7327. You just need to pay your budget payment each month to receive your discounts and remain on the program. If checking your bill online, you must view the .pdf of your bill to see the POWER On/GAP budget amount.
If you have a credit balance on your bill, you do NOT need to make a payment. Discounts will not be applied to your account if you have a large credit balance or if no payment is made.
If you miss two payments, you will be removed from the program and cannot re-apply until the next calendar year. You will have to pay your full balance due, and Xcel Energy can take various credit actions, including shutting off your service.
As long as you continue to make your monthly payment and meet the eligibility guidelines, you can remain on the program. After one year, we will re-evaluate your budget and credit amounts based on updated usage, current balance and income information. If you have not received Energy Assistance for the current heating season, you may be removed from the program at that time.
Contact that utility company to see if they offer an affordability program and ask them how to apply.
If you are making your budget payment every month, but the amount you owe is still going up or not going down, contact our office. We will review your monthly costs and see if we need to adjust the discount you get.
Apply for PowerOn and Gas Affordability Program Today