Gas & PowerOn Electric Affordability

Xcel Energy Customers
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About the Program

Receive Bill Discounts

These programs offer low-income households in Minnesota the opportunity to receive a discount on a portion of their monthly electric and gas bills. Discounts are based on household income and how much energy you use. Based on your household income, you will be required to pay a set amount each month for your electricity. Each time you make your payment by your due date, Xcel Energy will apply your POWER On/GAP discount to your bill.


Get Help with Past Due Bills

If you have a past due bill with Xcel Energy, POWER On and GAP will also help with a monthly credit toward your past due bill.

Make Sure to Pay Your Bills On Time

You must pay your monthly Xcel Energy bill on time. If you fall behind on your payments, you will be removed from the program and ineligible to reapply until the next calendar year. You may be subject to service disconnection.

Eligibility Requirements

Income limits
Household Size Annual Income
1
$37,439
2
$48,959
3
$60,479
4
$71,999
5
$83,518
6
$95,038
7
$97,198
8
$99,358

In order to qualify you must:

Meet the income guidelines

This program is intended for low-income Minnesotans.

Be an Xcel Energy customer

If you have a past due bill with Xcel Energy, POWER On and GAP will also help with a monthly credit toward your past due bill. 

Already be Enrolled in LIHEAP

To be eligible for this program, you must first be enrolled in the state of Minnesota’s Low Income Energy Assistance program (LIHEAP). Not yet enrolled? Enroll in LIHEAP now.

Be an Owner or Renter

To be eligible for this program, you must first be enrolled in the state of Minnesota’s Low Income Energy Assistance program (LIHEAP). Not yet enrolled? Enroll in LIHEAP now.

 

FAQs

If you made your full budget payment by your due date, and you do not see your discount on your Xcel bill, call Xcel Energy at 1-866-975-7327.  It may take a billing cycle for your discount to show on your bill. 

Your bill from Xcel Energy is always going to show the total amount that you owe. You just need to pay your budget payment each month to receive your discounts and remain on the program.

If you have a credit balance on your bill, you do NOT need to make a payment. Discounts will not be applied to your account if you have a large credit balance or if no payment is made.

If you miss two payments, you will be removed from the program and cannot re-apply until the next calendar year. You will have to pay your full balance due, and Xcel Energy can take various credit actions, including shutting off your service.

As long as you continue to make your monthly payment and meet the eligibility guidelines, you can remain on the program. After one year, we will re-evaluate your budget and credit amounts based on updated usage, current balance and income information. If you have not received Energy Assistance for the current heating season, you may be removed from the program at that time.

Contact that utility company to see if they offer an affordability program and ask them how to apply.

Apply for Gas & PowerOn Electric Affordability Today